A Hush in Housing: The Compensation Situation

Nine percent of CSUN students live in student housing, and many say they have a very positive experience there due to the quality of the housing and to the support of their Residential Advisors. On Point reports on the current state of CSUN housing, and the issue of how those RAs are being compensated for their work, with former CSUN RA Alwayne Spencer and Associate Director of Residential Life Melissa Giles.

Almost one in ten California State University – Northridge students live in student housing.  

Most would agree that a positive experience living on campus is made possible with the support from residential advisors. R.A’s take on many different roles, and spend a significant amount of time getting to know the residents. The list of their responsibilities is long.

“Crisis management; conflict resolution; budgeting for events; financial managing; making sure that you’re building community; putting on programs on your floor; making sure you’re documenting incidents; and information and making sure things are communicated effectively,” said Alwayne Spencer, a former residential advisor at CSUN.

R.A’s at CSUN used to be compensated for their work through a stipend, and with free room and a meal plan, but, as of August 2017, the stipend was taken away. Now, many R.A’s and dorm residents are wondering why R.A’s are not getting paid for what they do.

“Our R.A, Taylor, does so much for us,” said a current CSUN housing resident who asked to remain anonymous. “He’s always there for us when we need him. Sometimes he gets phone calls at 6 a.m, telling him to unlock a door or something from the outside, and [now] he doesn’t even get payment for it.”

In fall 2017 a meeting was held to see how R.A’s can be better taken care of, and some R.A’s asked then if it would be possible to be paid more.

“…[CSUN] housing makes … around 3 to 8 million dollars a month on residents who are paying for housing,” said Spencer. “If we all get a raise, and get paid such and such an amount, it wouldn’t put a dent in housing’s budget.”

But instead of getting a raise, Spencer said residential advisors were informed, via email, that their stipends will be ending altogether.

“The Chancellor’s office sent a memo to HR in June,” said Melissa Giles, CSUN’s Associate Director of Residential Life. “It did ask all CSU housing departments to compensate student residential student leaders, R.A’s, mentors, with only in-kind compensation, [meaning] they removed the R.A classification from the classification standards, rending us unable to use it anymore.”

After the classification was taken away, R.A’s started receiving 200 dining dollars and 14 meals per week. But many R.A’s said that form of compensation was not enough, especially when their R.A stipend had been their only source of income, and they had been given no warning of the change.

“I think we did deserve a stipend, and it wasn’t clear why it was taken away,”  said a current residential advisor, who asked to remain anonymous.

“To me, [taking it away] was quite disrespectful,” Spencer said. “But also [the change] caught everyone by surprise, only because [the stipend system was] what R.A’s initially signed up for.” Spencer said he resigned from his position in protest.

Giles said CSUN had no alternative but to stop paying the R.A.s with a stipend. “By taking away the R.A classification, there was just no way to pay the R.A’s anymore,” she said.

Representatives from other CSU’s, such as San Diego State University and Humboldt State University, said they still paid their residential advisors.

“That is an option: to pay [them as] a student assistant,”Giles said. “[But] we were told in the memo very specifically that we couldn’t pay for R.A responsibilities. I can’t speak for other campuses and what their HR departments have advised, but we go with what our HR tells us.”

Still, many R.A.s and dorm residents said R.A.s are an important part of dorm life.

“We juggle a lot of residents, about 54 students on a floor, the average is probably 33,” Spencer said. “So I feel like we do a lot of work, so I believe that’s worth enough to get paid.”

Moderator: Daniel Martindale

Producer: Jade Davis

Anchor: Sammy Shaktah

Social Media Editor: Kaylee Fagan

Reporters: Jade Davis, Kaylee Fagan, Daniel Martindale, Jiani Navarro, Sammy Shaktah

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